Effective Date: August 2026

Tea Oasis is a café brand serving the Al Khobar community, and this page explains, in plain terms, what happens to your information when you visit teaoasis.sa, browse our menu, get in touch with us, or otherwise interact with our services. By using this website, you agree to the practices described below. If something here doesn’t sit right with you, we’d rather you know before you continue browsing than find out later.

What Information Tea Oasis Collects

Tea Oasis collects two broad categories of information.

The first is information you give us directly. This can include your name, email address, phone number, and any message details when you contact us, sign up for updates, place an order, or leave feedback. If you make a purchase through the site, we may also collect billing details, delivery address, and payment confirmation.

The second is information collected automatically as you browse. This includes your IP address, browser type, device and operating system information, your internet service provider, timestamps of your visit, and the pages you viewed before arriving at teaoasis.sa.

• Contact details (name, email, phone number)
• Order and payment confirmation details
• Messages sent through contact forms or customer support
• Device, browser, and connection information
• Pages visited and time spent on the site

How This Information Is Gathered

We gather this information through contact forms, newsletter sign-ups, comment sections, purchases made through the site, and automatically through log files, cookies, and analytics tools such as Google Analytics.

How Tea Oasis Uses Your Information

We use the information collected to run and improve teaoasis.sa, respond to your questions, process orders where applicable, personalize your experience, send updates or offers you’ve asked to receive, and detect or prevent fraudulent activity. Some of this information also helps us understand which parts of the site are useful to visitors and which could be better.

Cookies and Tracking Technologies

Cookies are small text files stored on your device that help Tea Oasis remember your preferences and understand how you use the site. You are free to disable cookies through your browser settings at any time, though doing so may affect how parts of the site function.

Web Beacons, Pixels, and Tags

Tea Oasis may use web beacons, pixels, and similar tracking technologies, including those provided by third parties, to understand site traffic patterns and, where applicable, to support advertising efforts now or in the future.

Log Files

Like most websites, teaoasis.sa automatically collects standard log file information when you visit, including your IP address, browser type, internet service provider, referring and exit pages, and timestamps. This information is used for administering the site and is not linked to anything personally identifiable.

Google Analytics

Tea Oasis uses Google Analytics to understand how visitors interact with the site. Google Analytics collects information such as how often visitors return, what pages they view, and general navigation patterns. You can learn more about how Google handles this data in Google’s own privacy policy.

Comments and Social Media Interactions

If you leave a comment or interact with Tea Oasis on social media, that content, along with some related metadata, may be visible publicly and retained for moderation and follow-up purposes.

Embedded Content

Pages on teaoasis.sa may include embedded content, such as videos or social media posts, from other websites. This embedded content behaves the same way as if you visited that other website directly, and it may collect data about you, use cookies, or track your interaction with the embedded content.

Third-Party Links

Our site may link out to other websites that Tea Oasis does not own or control. This Privacy Policy applies only to teaoasis.sa. We encourage you to review the privacy practices of any third-party site before sharing information with them.

Third-Party Advertising

Tea Oasis may work with third-party advertising partners, now or in the future, who may use cookies and similar technologies to serve ads based on your browsing activity across different websites. If you’d prefer not to receive interest-based advertising, you can opt out through the National Advertising Initiative or the Digital Advertising Alliance.

Affiliate Disclosure

From time to time, Tea Oasis may participate in affiliate partnerships, including programs like Amazon Associates, where we could earn a commission on qualifying purchases made through links on our site, at no additional cost to you.

Sharing Your Information with Others

We may share your information with service providers who help us run Tea Oasis, such as payment processors, hosting providers, or customer support tools. We may also disclose information where required by law, to protect our rights, or as part of a business transaction such as a merger or sale. We do not sell your personal information to third parties for their own marketing purposes.

Email Communications

If you subscribe to updates from Tea Oasis, we’ll only send you communications consistent with what you signed up for, in line with CAN-SPAM requirements. Every promotional email includes a clear way to unsubscribe.

Opting Out

You can opt out of marketing emails at any time using the unsubscribe link included in those emails. You may still receive non-promotional messages related to an order or account, where applicable.

Your Rights Under GDPR

If you are located in the European Economic Area, you have certain rights regarding your personal data, including the right to:

• Access the personal data Tea Oasis holds about you
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to certain processing
• Receive a copy of your data in a portable format
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with a supervisory authority

Your Rights Under CCPA

If you are a California resident, you have the right to know what personal information Tea Oasis collects about you, request that it be deleted, and opt out of the sale of your personal information (“Do Not Sell My Personal Information”). We will respond to verified requests within the timeframe required by law, generally within one month.

Data Security

Tea Oasis takes reasonable, industry-standard measures to protect your information. That said, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection of data sent to or stored by us.

How Long We Keep Your Data

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Comments and related interactions may be kept indefinitely to maintain the accuracy of ongoing conversations.

Updates to This Policy

Tea Oasis may update this Privacy Policy periodically to reflect changes in our practices or for legal and operational reasons. Continued use of teaoasis.sa after changes take effect means you accept the revised policy, so we’d encourage checking this page occasionally.

Children’s Privacy

Tea Oasis does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details below so we can remove it.

Contact Tea Oasis

If you have questions about this Privacy Policy or would like to exercise any of the rights listed above, please reach out to us at:

Email: contact@teaoasis.sa